If you want to protect your server from raids, please read on to the Anti-Raid section of this article.Text FiltersText filters allow you to control the types of words and/or links that people are allowed to put in your server. Using this system allows less experienced moderators to quickly and effectively catch up to the moderation standards as they learn how to deal with specific matters first hand. Its not uncommon for bots to use webhooks for logging purposes or to distinguish notable messages with a custom avatar and name for that message. Completed tests are hand-reviewed by our Trust & Safety team, so make sure its in good shape when you hit submit. The link to the address of the webpage. Discord is a place where anyone can build and manage a community dedicated to the things they love, whether that is a favorite game, creating amazing art, or simply hanging out with friends and making new ones. One method involves gating your server with verification appropriately, as discussed in DMA 301.You can also supplement or supplant the need for verification by using a bot that can detect and/or prevent damage from raids. There are a few different ways a username can be abusive and different bots offer different filters to prevent this. There are several training methods that include buddy or mentor systems as well as exercises and demonstrations. He'd protect his friends at any cost, making him the perfect fit for discussing anything safety-related at Discord. This covers a wide base of things on Discord, there are multiple types of spam a user can engage in. Also directs to a URL, if given. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). Get Discord Verification. Have some room at the end to answer any questions your trainees might have. Discord Moderator academy. DMA is a collection of resources written by moderators of some of Discords most prominent communities. A text filter is integral to a well moderated server. However, you shouldnt rely solely on these systems if you run a large or public server. Staff members are often exposed to harmful or disrespectful messages, some of them targeted at some moderators directly. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader, understand conflict resolution, and so much more. Articles start with the basics and ramp up to cover some of the most advanced topics that a moderator might face. Each training should have objectives. There may also be channels that allow the usage of otherwise banned words. How many members visited and communicated? Basics. Color of your embeds border, usually in hexadecimal or decimal. 403: Sensitive Topics. Wounded Warrior Project 3.9. To apply, you must read over the Moderator Academy study materials and then take an exam to see how knowledgeable you are. Overview. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. Everyone involved should be aware of what exactly they need to teach and how to approach the training within a reasonable time frame. Discord is a special place because of all of the amazing communities where people find those with similar interests, form friendships, and create belonging. Youll also see that the percent of people that visit more than 3 channels increases as they explore the server and follow verification instructions, and that percent talked may increase if people need to type a verification command.However, in exchange you can expect to see server leaves increase. If you need any material such as a presentation, paper and pencil, example cases and such, prepare them beforehand so you do not lose time during your training setting these up. Theres more to moderating a community than just understanding how to use Discords moderation tools. celebrity proposal at dodger stadium 2021 what is a discord moderator. Study the Discord Moderator Academy (DMA) Pass the Discord Moderator Academy Exam. The more thorough the guidelines, the easier the document is to refer back to for any questions. An overview of external rules to be applied within the server and a description of your moderation culture and expectations internally to help new moderators easily adjust to their new team. These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. While a major function of the moderator is to enforce server rules, their primary responsibility is to make members feel safe & welcome. Its strongly, strongly recommended you use a bot that can filter text based on a blacklist. Generally, this is done by typing a bot command in a channel, typing a bot command in a DM, or clicking on a reaction. Different bots will provide various ways to filter these things, keeping your chat nice and clean. This will let you remain focused and have an uninterrupted training session. Follow these steps to get the Certified Mod Badge on your Discord profile. Just an endpoint to send data to, no actual hosting is required. Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases. 8. articles. Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. I work well with colleagues! Selecting voluntary participants. Additionally, it allows its members to effectively share their moderation skills with each other. Download Nitro Discover Safety. Strong and brave, Graggle is the biggest of the bunch with an even bigger heart. We wish you the best of luck on the Moderator Exam! Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. Those who pass the DMA Exam will be eligible to apply to join Discords growing moderator ecosystem of communities users 18+ can join the Discord Moderator Discord, while users between the ages of 1317 can join the Moderator Mentorship Community. Support Blog Careers. As the center of community moderation for Discord, both servers foster discussions about community moderation, leadership and administration, and server development on Discord. An icon-sized image in the top left corner of the embed, next to the Author element. The measurement and expected results of each community engagement campaign will vary based on the exact nature of the campaign. Once youve identified the interest or a passion you want your server to focus on, the next step in defining your community is to identify its purpose. Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. A text filter is integral to a well moderated server. Spam, by definition, is irrelevant or unsolicited messages. When planning your training, you can write down what method would work best to convey the objectives to your trainees. . Located next to the footer. Some bots even provide an embed visualizer within their dashboards. IIRC, Discord only let's you know if you passed with the invite to the server. The Discord moderator academy is the most rigorous exam that has ever been created. Try to use the same prefix for the mainly used moderation bot to not cause unnecessary confusion, particularly for users who are new to moderating. This can encompass subjects like politics, mental health, or maybe even their own personal struggles. Leverage your professional network, and get hired. There are regular meetings about moderation on Discord, sneak peeks at upcoming Discord features, and the chance to hear from teams across the company on what theyre working on. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation, Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases. Can create 10 webhooks per server with the ability to customize each avatar and name. Community moderators play a vital role in making online forums and other online gathering places welcoming and accepting of all participants. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation. This can often happen in raids. Members remain on your server after joining, decreasing server leaves over time from new members, Members are more likely to want to engage with your server prior to joining, and will be more likely to talk or visit multiple channels. Another method of efficiently training both experienced and inexperienced moderators is by letting them regularly test their knowledge. While the involvement of bots may be minimal, writing interview questions and determining evaluation criteria could be complex, Requires only a single #welcome type channel with instructions to click the reaction, Can require either only a single channel or two channels depending on preference, Does not require any channels, unless you want a backup verification method for users that have DMs disabled. Our ideal moderator should be outgoing, friendly, and able to make people feel at ease. Both tools are essential for a server to function properly and make for a powerful combination. All of these answers and more await you in this Discord Moderator Academy course all about Team Management. They can also manipulate their Discord username or Nickname to cause trouble. A flexible hybrid work schedule (3 days in office, 2 days' work from home). We recommend reading through all the articles before taking the exam take some time to find a quiet spot and set aside an hour to take on the exam. Safety Center. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. Discord is a place where anyone can build and manage a community dedicated to the things they love, whether that is a favorite game, creating amazing art, or simply hanging out with friends and making new ones. With time, certain actions will also become second nature for newer moderators, too! Every training can consist of a combination of different training methods. Users will not be subject to the server verification level on joining, but will be after they verify. Below you will find some best practices to set up a training program and be able to train the trainers. Do this for 3 Months Minimum. Spamming 10 links in a single message is inherently worse than having 10 emoji in a message.Anti-spam will only act on these things contextually, usually in an X in Y fashion where if a user sends, for example, 10 links in 5 seconds, they will be punished to some degree. These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. No authentication that data sent to webhook is from a trusted source.If webhook URL is leaked, only non-permanent problems may occur (e.g. These include, but are not limited to, lectures, quick exercises, group discussions, practice runs, quizzes, videos, demonstrations, and more. Two years of experience using Discord as a server moderator. And maybe sometimes similar communities already exist, but that doesnt mean you cant build your own space. There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. Choosing an appropriate approach. The Buddy System approach describes working in pairs or groups, in which two or more buddies work together on one task. Not everyone is able or comfortable joining a voice chat and unmuting themselves, which is something to be considered beforehand. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. Its strongly, strongly recommended you use a bot that can filter text based on a blacklist. Much more flexible as they can do more complex actions similar to what a regular user can do. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. Some bots even provide an embed visualizer within their dashboards. You can get your user ID by following this guide. It is important to remind the more experienced moderators on your team to allow new moderators to learn instead of wanting to quickly handle every task themselves. Adding or promoting an invite link on a relevant traffic source will increase server growth, Improving the overall quality of referrers will attract people that are more likely to stay on your server and engage with your community, Enabling or adjusting the Welcome Screen will guide users to the right introduction channels and encourage engagement, Streamlining the channel and role structure will make the server less overwhelming to new users and encourage participatio, Implementing a news feed announcement channels with role notifications will encourage people to check the announcement channel regularly, Implementing community engagement campaigns will improve activity. Located next to the footer. Who responds to whom? While the staff team is widely international, there are still only so many languages we are able to cover among us at any given time.
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