Welcome, SPS customers. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? Online: Log into your account and select the Payoff Quote option located on the Home screen. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. Our global footprint means we have the support to maintain robust compliance, audit, risk, and business continuity planning programs offering peace of mind to our clients and their customers. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. Please check with your financial institution to ensure that the payment is received timely to avoid late fees; ", "Great customer service quickly helped resolve missing payment, pleasant staff! This statement does not apply if SLS is servicing your residential mortgage loan. All rights reserved. Should your payment amount change, the new payment will be automatically deducted from your bank account. These websites are provided solely for your convenience. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. LenderLive Network, LLC: NMLS ID 1607 Lenders Have the ability to see their entire loan portfolio, including multiple lender accounts,all under a single portal user login. Borrowers will see increased account service capabilities with the new partnership. content or accuracy. Did you receive a welcome packet from us? Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. New York Customers: The online messaging feature is not available. Our management team - Computershare Loan Services We monitor your coverage and will reach out to you, your carrier . SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). The security and privacy policies of the third-party may be different than those of SLS. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Please note that if the amount of your required loan payment changes, you are responsible for 85%. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Please sign in to access your account. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Loan Servicing 123 reviews. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Specialized Loan Servicing | 3,830 followers on LinkedIn. 1-678-459-9746 (Attention: Loss Draft Department). The overhaul would eventually centralize the student loan servicing system . Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. For residents of New York: SLS has a pending application for a New York Mortgage Banker License. To update your preferences go to your profile page. Computershare Loan Services (CLS) is a single-source provider of mortgage services. They basically robbed me for an extra mortgage payment. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. To view all available payment methods, please click here. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. CMC Funding, Inc The security and privacy policies of the third-party may be different than those of SLS. Specialized Loan Servicing LLC: NMLS 2168 All payments should be made payable to GMFS LLC, including those made via MoneyGram or Western Union. Inside Specialized Sign in to your Account Email Password Show Remember Me Forgot your password? Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? Consumer Financial Protection Bureau Settles with Specialized Loan Servicing, LLC. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. How can I contact Specialized Loan Servicing about my bill? Customer Service for GMFS Mortgage Loss Mitigation. Enter either a valid Zip Code or a valid loan number. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. New York Customers: The online messaging feature is not available. Login - Service Home Loan I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. At FirstBank, we want you to feel taken care of. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Customer Care Department at, 1-800-315-4757. SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Angel Oak Home Loans LLC, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Angel Oak Home Loans LLC c/o Specialized Loan Servicing. How We Track Your Coverage. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. You can even setup a convenient payment date within the grace period. Online: Log into your account and select the Payoff Quote option located on the Home screen. A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Computershare Limited 1996 - 2023. To Request a payoff statement for your loan. Mortgage Servicing - FirstBank Mortgage On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. NEW USER SIGN UP MAKE A PAYMENT Cancel For licensing information, go to:www.nmlsconsumeraccess.org changing the Bill Pay amount at your financial institution. ", instructions how to enable JavaScript in your web browser. Mortgage FAQs This portal provides its users with real-time access to account information, in a secure and user friendly interface. doxo is not an affiliate of Specialized Loan Servicing. Contact Us. Borrowers . All programs may not be available. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. Here are some helpful videos about common mortgage related topics. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. Until that license is approved, this site is not authorized by the New York State Department of Financial Services. February 14, 2023 @Lonelyboy7. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Im thrilled to be a new customer!, "Specialized Loan Services is by far the best mortgage company. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Click here to view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Lonelyboy7. Customer Care Department at, 1-800-315-4757. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. My loan was transferred to them and its been a miserable experience from the get go. Most Recent. instructions how to enable JavaScript in your web browser. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Specialized Loan Servicing services mortgages across the United States. Specialized Loan Servicing LLC: NMLS ID 2168 Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. I highly recommend! ", I want to compliment my agent on her professionalism and sincerity. With the demand for equity products rising, you can count on us. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. FirstBank The department is planning to launch the first phase of the modernization next year. We're an active RMBS market participant that supports various reporting requirements, advancing structures and product types including Non-QM, Jumbo Prime, 2nd liens, HELOCs, and RPLs. Send a check, cashiers check, or money order to the appropriate address below. Log-in to manage your mortgage account How Can We Help You? Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Online: Log into your account and select the Payoff Quote option located on the Home screen. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. After receipt of a notice of error, GMFS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. instructions how to enable JavaScript in your web browser. To Request a payoff statement for your loan. Computershare Limited 1996 - 2023. Specialized Loan Servicing LLC: NMLS ID 2168 Affiliated Entities: CMC Funding, Inc: NMLS ID 41998 For licensing information, go to: www.nmlsconsumeraccess.org 1-678-459-9746 (Attention: Loss Draft Department). Login - SPS Corporate Website The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. Our dedicated relationship managers engage with clients often even daily to ensure alignment to their objectives. Customer Care Department at, 1-855-262-4737. Affiliated Entities: doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of Specialized Loan Servicing. All disputes must be sent to the designated address found under the Disputes tab. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Top 510 Specialized Loan Servicing Reviews - ConsumerAffairs creating an account at the Insurance Loss Claim Website. reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. Specialized Loan Servicing (SLS) is one of the highest-rated mortgage subservicers in the US, with a proven record of delivering superior . For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Please try again. Please ServiceHomeLoan.com allows you to access your mortgage account to make payments, schedule automatic payments, access your annual tax information, manage escrow and more. To ensure prompt and accurate processing of your payment, please include Register here Do you want to make a payment? Download forms Watch how-to videos Read our general FAQs Read our adjustable rate indices FAQ Read our blog. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. All disputes must be sent to the designated address found under the Disputes tab. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. No endorsement has been given nor is implied.
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