X | `>`. See to it that the Record game clips and screenshots using Game DVR setting is turned on. Anyone have any insight as to what the issue maybe? Can't play recorded programs | Xfinity Community Forum If you want a response from the company it is best to contact Customer Support. It is doing a lot of strange things. In the DVR settings, the show is set to record 9pm-10:03pm. I had the same issues. Try to skip back and replay, or stop and restart the recording. Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. To change that, you just need to restart Game DVR task, and you should be able to record again. Copyright Windows Report 2023. To make sure you posses hardware strong enough to record clips with Game DVR, open your Xbox app, go to Settings, Game DVR, and if you see the message This PC cant record clips, you dont have enough hardware capacity for that. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! I had a similar issue happen with Brian Williams at about the same time. If you're having trouble fast forwarding through recorded content, including ads, follow the steps below: Exit your current stream. Recordings from DVR are pix. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. I never have any navigation problems -- other than the typical lack of precision -- when watching recordings, ONLY with live TV). We have a UE49MU7070 smart tv recently purchased. I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. This is what I've tried: If you still cant access the game bar, maybe your game is simply too old for it. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. We are very happy to hear that and were able to assist! My recording scheduled for 6:00pm started as scheduled. 21-01-2018 In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. How do I need to talk to get this taken care of? Invalid password, please complete all fields. Learn more @OptimumHelp Optimum Stores Report Abuse | Accessibility | Storm Preparedness | Legal Compliance Service Terms & Info | Copyright Policy | Privacy Notice | About Altice USA Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting. This is a mess, I'd use YouTubeTV, but Spectrum's internet costs are crazy without bundling discounts. Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings Smart Resume lets you easily resume watching your program after fast-forwarding through commercial breaks in DVR recordings. in, 13-09-2018 Comcast DVR Tip: Don't Miss the Ending of Your Show For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. I record "The Voice" and other singing shows. Recordings from DVR are pixelated and - AT&T Community Forums The Game bar will remember a game once youve indicated that something is a game by pressing the Windows logo key + G. On the other hand, if you want to make Game bar forget a game, start the game, open Game bar, select Settings, and uncheck Remember this as a game. You can do so by opening the Xbox App and selecting Settings. DVR not showing recordings AND 100% full | AT&T Community Forums Do I just need to not try to use it? Samsung admit it is a non repairable problem. Scan this QR code to download the app now. Its crazy frustrating because now were missing decent chunks of every show we record. Not even when we go to scheduled shows can we find it. Windows 10 stores your game clips and screenshots in the Videos folder by default, in a folder named Captures. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. This is the correct channel to use. NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. I had two recordings. Black screen when trying to view recorded programs on DVR Has anyone experienced anything similar or able to suggest anything that may help us fix this? We have a 32 Vizio smart TV. Watch live TV and On Demand and enjoy DVR playback anywhere in your home, using WiFi. I've called them 7 times and they are useless! The problem also happens on our remote receivers when playing a recorded program. Below, you will find a list of several known issues with Game DVR and some solutions we found: Users wont see the Game bar in PC games in full-screen mode. As I said Samsung knew about this but their support would not admit to it and messed me around for about 5 months. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. If I try the recording an hour or couple later it will play. At 6:20 or so it did not appear to have started recording even though it had the double dots on the web page guide indicating it was scheduled. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. Service unavailable at this time. Please try again in a few minutes" on the DVR or "Playback Issue: TVAPP-00353. Recorded show won't play on DVR - TV - Cox Support Forums I canceled the series and rescheduled the series and after about a minute it showed up in the recordings list. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. That time, some shows eventually did show up as recorded, but others were lost. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. I also pointed out that I own a older 32 inch Samsung Smart TV nd Samsung freesat recorder which work fine. TV. Not associated with Microsoft, Customized shortcuts for Game bar not working, Xbox game bar not working/not opening on Windows 10/11 [Fix], Netwbw02.sys BSOD Error: How to Fix It on Windows 10 & 11, Mfc42.dll Missing: How to Fix Or Download It Again. I had already done the obvious like factory reseting and ensuring that the program channel I had been watching was on the same multiplex as the one I wanted to record etc. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. That is great news!! Why is Cloud DVR is not recording or not showing some recordings? Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. I dont know if you have tried this but it has now worked for me. My DVR is refusing to record some shows and I'm unable to determine why. Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. This is what I've tried:, Anything else I'm missing for troubleshooting? shows not recording to dvr even when its says they are recording - Hulu Enter another ZIP to see info from a different area. Highlight "Play" and press SELto start watching. The others, by component connection. Please try again later errors that lock me out of playing a recording when I have the time to watch it, which is he whole purposes of doing a recording, are especially frustrating. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. Samsung have been pretty useless. The problem looks very much like the same problem that occurred last week 4/22/2022 for about a day. Unplug the receiver or DVR power cord from the wall or back of the box. TV scheduled viewing and recording not working - Samsung Electronics You can select these functions and they will show in the scheduler however no notifications are received or recordings started. There is no one else around to manually erase them. It would work for a few weeks then stop scheduled recordings. When I checked the app, these out of date scheduled shows did not appear. Hello, @horigan, thank you so much for giving us that update! Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? 03:07 PM Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. Really annoying DVR recording issue : r/OPTIMUM - Reddit Seems like I have to reboot the box a lot more often these days. Please try again later. It just appears to randomly occur. Error messages like that are frequently caused by internet connection issues. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. When I look up the series under 'Upcoming' the future 2 episodes are listed with the icon of 3 red circles with the top circle being the open red circle with the slash through it, so they do not look like they will record. 12:12 PM I engaged a support agent who coordinated real time with Xfinity Engineering to understand the issue. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. For example, Penn and Teller Fool Us airs 9pm-10pm. Recordings stopped showing on the recorded list sometime Saturday. To fix the issue, restart Game DVR: So, if you cant record your gameplay using Game DVR, maybe you should try using a different software solution for this task. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Recording may sometimes work only once or twice. It has occurred on my local channel 16 PBS WPTDDT on title This Old House, on my local channel 18 WRGTDT on title Bob Vilas Home Again, channel 58 FNCHD title Fox News Live, channel 75 FS1 and 26 ESPN various sporting events, and other channels. Lately, it has been doing this more and more often. We will debit We are here 24/7/365 to provide assistance. For example, Penn and Teller Fool Us airs 9pm-10pm. I recommend rebooting your modem and running a speed test to verify your internet is working well. Instead, type "Xfinity Support" there. If I choose a different recording it will play fine. Help would be appreciated. From the number of responses, the problem appears to be system-wide and not linked to specific user devices or software versions. Connect Optimum Stream to your TV using the HDMI cable. paul1277 post. DVR not recording even though it's set to record : r/DirecTV - Reddit Trouble Canceling a DVR Recording. Please try again later, DCD-1002. If you press the Record button from the on-screen guide, there are three options: 2 timessets the series for that channel in that time slot. 11:06 AM To save you from further headaches, here is the list of graphics cards needed for running Game DVR feature on Windows 10: If youre sure that your graphics card is compatible with Game DVR, but youre still unable to record your games, theres a simple solution. It works ok a good part of the time but I believe errors and glitches appear too often in its operation. Had a new one connect, new main board fitted, it worked for a week then stopped. Find your Cloud DVR recording and try playing the video again. When you start to fast-forward, you'll automatically be returned to where the show picks up once the break's over. If youre not sure how to do that, follow these instructions: I also have to mention that some games dont recognize when Windows button is pressed, so if you notice that you can record some games, but you cant record others, go to Xbox app, Settings, Game DVR, and set different shortcuts for recording. The recordings in question were three NFL games. If you do not have a connection, connect your router to your DVR / NVR using a different Ethernet cable. Now, press Windows button + G again, and you should be able . Hi @The_Way_I_See_It! Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. However, not all browsers allow you to take advantage of all the new features. It seems that intgermittent problems are occuring with Cloud DVR across divisions. Optimum.net is compatible with a wide range of browsers. Recording may sometimes work only once or twice. Others give errors when trying to start them. Use the ARROWS to highlight what you SEL to display want to watch and press your options. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Ask a question. Please do not take this as a personal complaint of you but I really like the concept and get frustrated when I cant use it. Guess what, scheduled recording doesn't work properly. Guess what the new telly did the same. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Check all your drivers now in 3 easy steps: How to fix game crashes and other issues on Windows 10. What's happening? Can you tell me if they are working on my CDVR? Yes, still having the issue. Thank you for that information. Jump to a forum. . I am having issues with the Cloud DVR. Networking: DVR / NVR system won't connect to the Internet (This takes 5-8 minutes and impacts any DVR recordings in progress.) Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. It does not appear to be one particular channel or program title. Very frustrating. Sometimes your recording doesnt end correctly, and that prevents you from recording any new clips. Knowing that a lot is now recorded (or sourced?) After doing that the program *did* appear in Scheduled recordings (and did record the next night), even though the red dot was still missing. If I do a Spectrum speed test when I am having issues with a recording I typically get a Download speed over 200 Mbps and an Upload speed over 20 Mbps. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. Select 'Recordings' to pull up all of your recordings. Were mainly talking about older games here, because new titles are all compatible with this feature. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). Even if I turn off the cable box and back . in, 21-01-2018 I searched through the sub and didnt see anything about this so I figured Id post my issue regardless. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you are having troubles fixing an error, your system may be partially broken. (My usual reason for rebooting is to stop erratic behavior when trying to rewind or forward live TV. 02:24 PM Last night, and continuing into today, I started having the same problem -- and workaround (not that I should need one) -- when trying to set other recordings. They even say I have not heard if this before! This article covers common troubleshooting steps to help resolve DVR related issues. Both the assistants who I contacted seemed to be reading from a script. We hope that these solutions are going to help you to solve your issue. 05:56 PM I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. The screen flashes once the recording starts and completes. That post suggested that i retune the TV , not automatically but manually (under broadcasting , then expert settings). Choose Open folder to see your captures in File Explorer under Saving captures. This same thing was broken 11 days ago now its not working again? 2 years ago 1 U user_430c9e Visitor 7 Messages I am going to send a private message from our Community_Help handle to request further information. Leaderboard. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. If the problem persists, unplug your receiver and wait 15 seconds. If you're still unable to fast forward after . The proof that they knew about this issue was when they said I could have the same issue with new TV as it was an ongoing unfixable issue, which was sent to me by email from the UK CEO's office. Because this feature is actually more demanding than it seems, and if youre rocking an older hardware, youll probably be able only to take screenshots from your favorite game, but not to record any clips. I've been able to watch recorded NFL games of my local team, but these three recordings I had issues with were not my local team. in. Reference Code:RCD-1007. Please let us know if you continue to get those errors. 09:20 PM Samsung had me resetting, the replaced the one connect and main board, each time it would work for a couple of weeks then stop. E.g., I try to jump slightly backward, and instead it jumps 20 minutes forwardor I try to jump slightly forward and instead it jumps back 30 minutes or even into a recording I had been watching 4 hours earlier! Repeat this process two more times. Sorry, something unexpected happened. If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? Troubleshoot & Resolve Tool on U-verse TV, Restart your U-verse TV receiver (DVR) by holding down the. Press PAUSE while watching any channel. Sign in or register to get started. The DVR issue has been occurring for about a month. in. I am not sure, but it seems that it happens with any shows that are supposed to be recording while I am watching something else On Demand. I would recommend cancelling any other scheduled recordings and rescheduling them. Check out our guide on the best game recording software to use in 2019. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. It seems to fail quite randomly, sometimes OK others - no! Connect your DVR / NVR to a router with an Ethernet cable. Wait 10 seconds. Time-saving software and hardware expertise that helps 200M users yearly. I do wish Samsung would get this right. mv020 over 6 years ago. Our team wants to reach out and touch base. Finish the process and restart your computer. It really just seems to not be working properly.. When I tried to watch my recording, rec'd msg that it was no longer accessible because there was no internet. I sent screenshots and info to the Community_Help handle message. DVR recently started buffering before playing recorded shows. Why has I have my DVR set to automatically record several shows. If so let us know. ). If you should need us for anything else, please do not hesitate to reach out to us! I went intoMenu , then Broadcasting, Expert settings then TVkey Interface , then Guide. Another annoyance is the way the fast forward works, or rather doesn't. 29-11-2018 And when I selected the program the episode information had the appearance that it was recording. We can't get your messages right now. The fixes don't seem to be holding for cloud DVR services. I'm watching on Roku tv's and I've noticed that the series / shows that were supposed to be recorded yesterday and this morning are still listed under the 'Scheduled' tab, and they did not record. in, I have also recently had the same problem with my Samsung UE55NU8000 in that it was working on timed recordings with the 5min notification before the programme started, then it recorded to my 4TB harddrive and this worked fine for about 1 month or so. Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Optimum TV Entertainment Experience | TV, High-Speed Internet & More Slide open the battery cover and insert the batteries. Select Recordings > Scheduled and press OK to validate your settings. Please try again later. For more information, please see our Press the Windows logo key + G to open Game bar when playing a game and you will be asked to open Game bar. I get similar errors on my Android phone app and web page interface. 03:59 PM It will get about 20 minutes of an hour show. I have over 45% space available on the DVR. DVR will NOT record shows on certain channels HELP! This happens on all channels, and al sorts of programming (TV shows, movies, news, etc). and can't play the recording. We've given up all recording attempts and as for Samsung recommendations - we tell all our friends! Please let us know if the problem returns.
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