Alternatively, You can replace your lifeline by purchasing one of the models available in stores. They will suspend your service as a precaution so that no one else can use the funds you have left over. [1]https://www.lifelinesupport.org jQuery('#footnote_plugin_tooltip_2126_1_1').tooltip({ tip: '#footnote_plugin_tooltip_text_2126_1_1', tipClass: 'footnote_tooltip', effect: 'fade', predelay: 0, fadeInSpeed: 200, delay: 400, fadeOutSpeed: 200, position: 'top center', relative: true, offset: [-7, 0], }); Assurance wireless offers free phones & affordable cell phone services for low-income earners and receivers of government programs. Select the three dots on the top right of your screen and select save. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Make sure Wholesale is selected and click your home button and try to access the internet. Please remember that the Lifeline program discount can only be used with one wireless provider. If the device is defective, it may be covered by the phones warranty. All rights reserved. If you want to freeze your account temporarily, dont hesitate to get in touch with Customer Service right away. When you replace your phone, you should provide the receipt from assurance wireless. Assist Wireless offers the lowest refill prices. They will temporarily suspend your service to make sure no one can use your remaining balance. Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. In Oklahoma, you can also do so by visiting one of their local stores or retailers. Can I get more minutes if I run out of time? Welcome Account :: Assurance Wireless Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. Find and Select APN and type in pwg, select ok. Leave all others Blank. To get an Assist Wireless free phone, you must be Lifeline-eligible and qualify for their Lifeline phone service. Therefore, the carriers and MVNOs that are compatible with Assist Wireless include: In case you lose your Assist Wireless phone or if it gets stolen, first make sure to try and find it. If you have an Assist Wireless phone, locate it before reporting it lost or stolen. If you doubt that you got your phone stolen, the first thing is to gather your thoughts and re-examine the area for your missing phone. Whether you or someone you know is looking for emergency assistance or long-term solutions to stay on top of energy bills, there are several discount programs for qualified customers, as well as an Online Learning Program below to help you learn more about assistance programs. Assist Wireless uses T-Mobile and Sprints networks, therefore, the coverage should be the same as T-Mobile and Sprint coverage. Lets know the online process. Answer, "yes.". It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity toapply for an assurance wireless replacement phone. Therefore, if your phone is defective or there is any other issue within the 12 months, you can get a new phone model from assurance again. For your household to be eligible for the Assist Wireless Lifeline program, it must meet either of the following: Have a salary equal to or less than 135% of the Federal Poverty Level: Here is where you can find the federal poverty guidelines: https://aspe.hhs.gov/poverty-guidelines. The Lifeline Assistance program is supported by the Universal Service Fund. Filing a Verizon insurance device or phone claim is easy! Assist Wireless offers Lifeline services to residents of Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin. Here, the phone will turn off automatically. FiOS TV Guide, What is OAN on Dish Channel Number? You may be asked to provide proof of government program participation. The Assurance Wireless customer service representative will ask you to provide details about the missing device. Assurance Wireless Review: Phone replacement as a California lifeline If you cannot locate it, make sure to call Assist Wireless customer service at 1-855-420-2449 at 1-855-EZASSIST (1-855-392-7747). Better to know, you can also return your assurance phone even if it is fully damaged. We offer same-day replacement with our AT&T Protect Advantage plan. Following some tricks, you can easily track your lost or misplaced phone. Customers may bring their own device to use as a replacement device as long as it is compatible with our networks. The actual performance of a customers wireless data service may vary based on the device, reception, technology, environment, weather, terrain, network traffic, and a number of other factors. After that, you can proceed to a later section. All rights reserved. If you have data available but still are unable to gain internet access, we recommend trying the following steps: If you are experiencing issues making calls from your device, you should first check your minute balance by logging into your online account or dialing 611 from your Lifeline device. We'll get you a working device as fast as we can - stay updated every step of the way!Track your claim. We and our partners use cookies to Store and/or access information on a device. If your phone is lost, stolen, or damaged they instruct you to call their customer support at 1-888-321-5880 and report the situation. Yes. Good news is there are many ways people can qualify and apply. Due to inactivity, your session has expired. Generally, you will have to pay $20 as a replacement fee for a new device. If your Assist Wireless Lifeline device is broken or damaged, here are some steps you can take to obtain a replacement: If your device is defective, it may be covered under your phones warranty. To assure wireless replacement phone activation, you will first press your phones power button and hold it. You can get an Assist Wireless phone for any budget, but the cost varies depending on the model. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Assist Wireless Compatible Phones Guide Assurance wireless offers a new free government phone in the 40 states of the U.S. Connected device benefits require a co-pay of at least $10.01. Yes. For instance, phone model, features, lost phone description and exact time & date when you stole or lost your assurance phone. Customer Support 1-855-392-7747 Email info@assistwireless.com Headquarters 3030 LBJ Freeway, STE 1320 Dallas, TX 75234 Account IVR Call #611 from your Lifeline device Want To Know More About Assist? A learner at heart, Priyanka can talk for hours on political issues and is very accommodating of differing perspectives. AT&T Wireless support Device Manuals | Assist Wireless Get warranty and insurance help. Assist Wireless partners with Guard Assure to offer our customers device protection plans. 100MB for just $4. Assist Wireless Lifeline Cell Phones Here, they will give you instructions that you should follow as soon as possible to replace your phone rapidly. (Answered). Videos stream at DVD quality (480p). Details on how we provide broadband Internet service are available at https://www.assistwireless.com/open-internet-statement/. They tend to offer a mid-range smartphone with all the basic, yet necessary features. There is no fee for Extended Warranty repairs, but the replacement fee is $49 (applicability determined at the time of claim based on device type). Then, you will insist they deactivate the device for you. Yes. If you do this, you will know your remaining account balance and trust that no one will use this. You can get 1 GB of data for no more than $15. How to activate your phone Top-Up + upcoming charges for any plan Add-Ons Your account activity View and update security and account information Now's a great time to update your Account PIN, Email Address or Language Preference found in the 'My Settings' tab. The main task is to apply for a wireless free phone. Assist Wireless uses both Sprints CDMA phones and technology as well as T-Mobiles GSM phones and technology. If your phone is lost or stolen, you have to pay $25 to get a new one. Finally, you can submit the application form via assurance email or fax. AT&T has you covered with AT&T Wireless support, troubleshooting, how-to articles, & videos. All purchases of Assist Wireless Top Ups are final and non- refundable regardless of who uses or possesses the subscribers wireless phone after airtime is purchased, and regardless of whether the wireless phone is used with the subscribers consent or knowledge. Only one phone with Lifeline service is allowed per household. The total responsibility is up to the authority. Assist Wireless does not accept returns or provide refunds of any Assist Wireless Top-up purchases unless it is determined Assist Wireless did not perform the duty of Service. File a Claim to Replace Your Verizon Phone - Phoneclaim.com Putting your assurance Wireless free government SIM card in another phone is impossible. . True Wireless - There seems to be three tiers of Obama phone providers: Safelink and Assurance sit alone in the first tier with millions of customers. So, if you want to enjoy these offers or services in your state, you can apply for an assurance wireless free phone that is mandatory for getting it. Be prepared to provide your account details and the reason for your replacement request. https://www.assistwireless.com/open-internet-statement/. So, you need to know about the assurance replacement phone model. Service plan details are available at https://www.assistwireless.com/lifeline-plans/. Getting a new phone from assurance wireless is an easy process. Replace a device support for AT&T Wireless customers - AT&T Official Site Only eligible consumers may enroll. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. What Channel is Peacock On Dish? Only eligible consumers may enroll. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. Notes: The options below apply if your device has any kind of physical damage, such as a cracked screen or water damage. Assist Wireless has a responsive customer service, which can be contacted by phone at 1-855-392-7747, by email at info@assistwireless.com, by mail, by calling #611 from your Lifeline device, or by sending them a message at assistwireless.com/contact-us. Manage Settings Assurance Wireless Phone: Why will you replace it? In a word, your assurance SIM is unusable on another phone. 1GB for just $15. Finally, the customer care team will suspend your phone service impermanently or deactivate your device permanently. Are you worried about the replacement of your assurance wireless phone? For Florida customers, post-warranty coverage is provided by the insurance program (device replacement deductibles and claim limits apply). After receiving a new SIM, you will install & activate it on your phone. Besides, you will submit your lost phone model, the date you bought and other information so that you can replace your phone as soon as possible. You may also be eligible if your household income meets Federal Poverty Guidelines. If you need more guidance, you can visit your local assurance agent. Then, you'll need to click "transfer benefit.". 400 minutes for just $8. Why do I need to get an Assist Wireless replacement phone? Assurance Wireless is rather vague about their replacement procedure. Device protection & warranty - AT&T The consent submitted will only be used for data processing originating from this website. DATA SPEEDS NOT GUARANTEED. You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. Select the issue you're experiencing to see your options: Damaged device (including water damage and cracked screen) Lost or stolen device Experiencing a manufacturing defect (mechanical or electrical malfunction) However, Assist Wireless usually offers lifeline customers at least one free phone option. If your household meets the two requirements above and you live in Oklahoma, Arkansas, Maryland, or Missouri, you can apply for the Assist Wireless Lifeline program.
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