From the minute we got there to the minute we left all were very nice, Dear Yvonne_storrs, Thank you for taking time to share a 5-star review! Claim your listing for free to respond to reviews, update your profile and much more. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. (worth around $25/person when including tax). Extremely clean building and rooms with nice decoration. Everything was great, no complaints, I recommend it. Review of Hilton Palacio del Rio. Interesting choices. Flat-screen TV Definitely was not worth the price. Dear moxietalented, Thank you for taking time to write a review. We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Safe travels. The best part of our stay was the Safety & Loss Prevention staff. Conference took me here and location will bring me back1. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations.As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. In a nationally televised event, H.B. Juan from Hilton Vacations was especially helpful and knowledgeable. Well done to all! All content should be genuine and unique to the guest. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. The staff was unfriendly and cold I was not even offered dri.king water at the registration. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! Immensely pleasant staff, friendly service, non-smoking and individual rooms. Beds feature premium bedding. Thank you also for being a Hilton Honors Diamond Member. Great service. Disappointed - Hilton Palacio del Rio - Tripadvisor Wonderful safety & Loss Prevention staff. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. The Hilton Palacio Del Rio Hotel. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. HILTON PALACIO DEL RIO, SAN ANTONIO, TEXAS: 1.202 fotos, comparao de Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Your compliments are appreciated and have been shared with our team. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. The room was cozy and updated and the bathroom was amazing. As a valued Hilton Honors member you deserve a 5-star experience which we fell short of. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. We're so glad to see that you enjoyed our ideal location direclty on the River Walk, as well as the proximity to nearby entertainment and dining. What room types does Hilton Palacio Del Rio provide? In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. JCB, Taxes and fees that are shown are estimates only. Your compliments are appreciated and have been shared with our team. Internet was not free for HH, mattress had deep holes, a breakfast get some food someplace else. I am sorry your experience was not as smooth as it could have been, especially with our valet/front drive. We ate in the great restaurant which was reasonably priced. HILTON PALACIO DEL RIO - Prices & Hotel Reviews (San Antonio, TX) Hilton Palacio del Rio - Tripadvisor It was a nice stay, the best I had previously. We were celebrating our 30th Anniversary, and we could only stay one day this time, we had a funeral also to attend. Both mornings I had Ray or Jennifer come up to check if I was doing okay and if I needed anymore bandages. A continental breakfast was satisfactory, included great dishes. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Find more info about the property in the questions and answers. The rooms are beautiful with really modern design plumbing fixtures , wood floors and colors. Until then, we wish you happy travels! Capacity chart. 200 South Alamo Street, San Antonio, TX 78205, Estados Unidos - Excelente ubicacin - Ver en el mapa. Next Carousel, 2 of 2. Dear dmillerpac, Thank you for your recent stay and sharing your 5-star review! Your time with us is most appreciated, and we hope to see you again real soon. 9 of 104 10 of 104. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. All staff was especially nice, solved my issues. Everything was tasteful and elegant. business travel features to the top of the filter menu so you can find them faster. Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. Communication was challenging, wi-fi was bad. The restaurant had great food and great location right on the riverwalk. Breakfast of Huevos Rancheros and the Smoked Salmon/eggs on sourdough toast was delectable! BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review. - ** Hotel, $$$, North San Antonio - SAT, San Antonio, - *** Hotel, $$$$, Downtown - Riverwalk, San Antonio, - *** Hotel, $$$, Northwest San Antonio, San Antonio, - *** Hotel, $$$, Downtown - Riverwalk, San Antonio, 200 South Alamo Street, San Antonio, United States, 9825 Leitner Drive, Pineville, United States, 1600 North Indian Canyon Drive, Palm Springs, United States, 6601 Adventure Way, Orlando, United States, 611 Truman Avenue, Key West, United States, 2424 W76 Country Blvd, Branson, United States, 12211 Gateway West Boulevard, El Paso, United States, La Quinta Inn By Wyndham San Antonio I-35 N At Toepperwein San Antonio, Comfort Suites Medical Center Near Six Flags Hotel. Balcony No big deal, but for $42 per day for parking, it is WAY to inefficient. They also had Wall Street Journal and USA Today Newspaper. Outdoor seating on the Riverwalk. Showcasing a river view, this room has a flat-screen TV with cable and a fridge. The view was beautiful, the service was excellent! The staff is very wonderful and treat you like this is your home away from home. She made our anniversary mean special with her gift of chocolate covered strawberries, wine, and a card congratulating us that day. The staff were courteous. Refrigerator Nearby attractions include San Antonio River Walk (0.3 km), The Alamo (0.4 km), and The Magicians Agency Theatre (0.3 km). Swimming pool #1: Closed from Sun, Nov 01, 2020 until Sun, Feb 28, 2021. . Inbox. It is in exceptional location to king william historic district, set really close to the hotel. Set along the riverside, River's Edge Caf and Patio Bar offers American and South Texas cuisine. We had a pleasant stay during our weekend. Sign in to get trip updates and message other travelers. Visit Family Vacation Critic on Instagram! Respect the privacy of others. I have shared your comments with Housekeeping to check your particular room's bed. How a 'gamble' turned into an iconic San Antonio hotel - mySA The Arneson River Theatre is also situated adjacent to the hotel. We also had to call ahead to get the car, which took 10-15'. The structure is notable for being a milestone in the use of Modular building construction techniques. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. Refrigerator Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The staff in the River's Edge Cafe & Patio Bar was outstanding. The restaurant staff were great and attentive. Approximate prices in USD for a 1-night stay. Below are the meeting, . My hotel room had a walkout balcony with a view of the river walk. Tracie, This hotel is a great location right off the riverwalk. Find a Hilton Palacio Del Rio cancellation policy that works for you. And it also had calming view. we enjoyed staying at hilton palacio del rio. Check out total event space, meeting rooms, . Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Dear Rena B, Thank you for choosing to stay with us and share your review. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. Children 18 and above are considered adults at this property. Please dont include personal, political, ethical, or religious commentary. HILTON PALACIO DEL RIO - Updated 2023 Prices (San Antonio, Texas) Bathrooms include a separate toilet together with comforts such as a hairdryer. Everything was tasteful and elegant. Muy bien. 200 South Alamo Street, San Antonio, TX 78205, Lock in the lowest price from these sites. The Hilton made it happen. Unique fairly clean hotel with polite staff who made the stay a very nice experience. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. 1 Room / 2 Adults. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. All rights reserved. Guest ReservationsTM is an independent Hilton Palacio del Rio vs San Antonio Marriott Rivercenter | Tripexpert Thank you again for choosing to stay with us. So clean and newly remodeled hotel in Downtown - Riverwalk district. support and you have the Guest ReservationsTM difference. Room was comfy and had everything I expect in a Hilton ! They had an easy check-in. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Adriana our housekeeper really took good care of us with a short window to work with during normal hours. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 2 Dbl River View Mobility Accessible Bathtub includes 2 double beds 131-150 width. Very impressive for such an old hotel! I just stayed there this weekend and found the hotel did a complete top to bottom update. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Also, I apologize for the room and extras you requested. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Refrigerator so, i had to stay up until midnight on a thursday workday, when i had early meeting the next morning. Dear Serra S - Thank you so much for taking the time to tell us about your perfect stay and thank you for being our guest! The bed was old and uncomfortable. Pool was heated and beds were comfy. . Mini bar, hair drying, iron board, shower gel&shampoo&conditioner&soap&lotion. Popular attractions near Hilton Palacio Del Rio Hotel San Antonio include The Alamo as well as Hemisfair Park. This property might pay Booking.com a little more to be in this program. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. 2 Dbl City Vw Mobility Accessible W/ Bathtub includes 2 double beds 131-150 width. Ideally, we'd publish every review we get, positive and negative. Sounds like we got a few things right during your stay, and hopefully we'll see you again. The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. Tracie. We hope to have the pleasure of welcoming you back soon. The stay were very nice and helpful. We can completely understand your sentiments and would recommend a city-view room during your next stay. I highly recommend this hotel. Hilton Palacio del Rio Contributions should be appropriate for a global audience. If your plans change, you can cancel free of charge until free cancellation expires. We are thrilled to hear that you enjoyed our great location on the Riverwalk and near to Rivercenter Mall.Also, thank you for the compliments regarding the smooth check-in process and hospitable team member. Try again. Everything was simply great. There was a perfect restaurant with delicious meals. Clean place with very good service and drinks. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Fee. The restaurant was excellent, I ordered excellent dishes. Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Any one of them will greet you and ask if you need anything. Private Bathroom Air conditioning Many restaurants and bars were within walking distance. Meeting Rooms and Banquet Rooms at Hilton Palacio Del Rio. All rights reserved. I can't wait to go back! Everything was very good, including location and staff, its free wi-fi. On our way out to leave, Jennifer was standing in the lobby greeting guest. Rooms open to balconies. The front desk and concierge staff were friendly. Safe travels! We were able to switch rooms after the 1st day to a Riverwalk view room. Rooms could use a little refurbish. Please feel to reach out the next time you are in need of any toiletries as our team would be happy to assist where possible. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Who does that!? we can get you the same deals you expect with a bigger travel agency or direct from the hotel. A portion of H.B. I loved to spend time in the executive Irish bar. A work desk and tea and coffee-making facilities are available. All members of the staff from the valet in front to registration, housekeeping and room service were very helpful and gracious. The valet promptly greeted me and shared helpful information prior to taking my car. language, whether its just a rating or contains comments as well, etc.). no room service in the morning was disappointing. Great location on Riverwalk. San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio.
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