1.3 When you use certain Argos services (including without limitation Gift list service) please read the additional information provided in connection with such services as this information will provide you with full details on how to use those services. Argos has an extended Christmas return policy. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. This is not true. That policy is only for changes of mind. Proof of purchase can be a kiosk receipt, confirmation email, e-receipt, or your order number. Required fields are marked *. In its original packaging (with the tags if applicable), With any free items that came with the product, With any security seals unbroken and intact. I have opened and used the TV for 1 day, and Argos doesn`t want to accept the return! Have you purchased an item from Argos and opened it, only to find it isnt what you wanted? If youre returning an item to Argos, you might be wondering how long you should expect to wait to receive your refund. 11.27 Read our privacy policy here. Just below that it says if a product is faulty take it back within 30 days and they'll give a replacement or a refund. The refund will be issued to the original payment method within several business days. We should be able to sort everything out if you have: No you don't, here's a handy guide on how you can return your item: Just click here for more helpful information on returns. For more information, please see our 4.3 a) Online price errors. Argos requires all returns to be taken with . Only discs that are still in their sealed packaging can be returned. 3.4 Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. 11.19.2 Present your Nectar card or Nectar App at a staffed till to spend your Nectar points (subject to system availability). Email sign up. Alternatively, if youre returning the item by post, your refund will be processed within 14 days of Argos receiving the returned product. 11.19 You can spend from 500 points (2.50). 11.5 To collect Nectar points on reserve and collect orders, you must swipe your Nectar card at checkout when collecting your goods instore. We cannot deliver to BFPO addresses, or the Republic of Ireland. Registered in England and Wales. Currys returns policy: Faulty products You can return a faulty product for an exchange or refund within 30 days of purchase or delivery. Points cannot be spent at Habitat outlet stores. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days. 2. level 1. 11.21 Nectar points can be only be used by the Nectar card holder. Just took mine back a day after collecting and because Id opened the box they said the seal was broken so couldnt give me a refund. Also, take into consideration that if you purchase a sale item that comes in a bundle all items must be returned for a full refund amount. 8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Argos relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Argos for your use of this website. They offer a great online retail structure that allows you to place your order and receive quick home delivery. Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. Do you know if Argos sells Amazon gift cards? In the case that an item or its packaging is handled excessively and needs to be replaced, Argos returns the right to reduce the amount of money you are refunded. If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. Each item must have its original packaging and tags as well as be in a resalable condition. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. 11.24.2 If you order online and dont collect your item within 7 days, your order will be cancelled, and you'll be refunded back to your original payment method(s). Argos Christmas Return Policy (All You Need To Know) You are therefore required to confirm that you are over 18. 9.6 Gift Cards cannot be used for purchases made over the phone. I returned it to Argos and asked for a refund (there were no more in stock at that branch and it had become 20 cheaper since I bought it). CDs and DVDs are sometimes ineligible for return. 12.5 To use Habitat.co.uk eGift Cards in-store at Argos simply present your card to the cashier at the till. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. Your email address will not be published. Fortunately, you can make your return to any Argos store it doesnt need to be the store in which you originally made the purchase. If a free item was received with the purchase, you must return the free item. Track your order. You can only whinge if it makes us chuckle. Large items will not be accepted for in-store returns. The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. 9.7 To use Gift Cards or eGift Cards in-store simply present your card to the cashier at the till. Argos may also impose limits on certain features and services or restrict your access to parts or all of this website without notice or liability. Argos returns policy for TVs | AVForums If you paid by cash or gift card you'll be refunded in store using the original payment method. Its important to note that the exact date of the Christmas return policy varies from year to year. If we are collecting your item, it will be inspected prior to being refunded. If you cannot have an exchange due to stock levels, youll be issued a refund instead, as explained above. By accepting these terms and conditions you consent to such checks being made. All you need is the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty). If you used a card, it can take seven days or more to appear in your account. This guide tells you everything you need to know about returning products to Argos. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. Drop it off in a Locker. 11.11 To collect Nectar points on Argos Monthly Care, you must add your Nectar card when you buy your policy. If you've changed your mind about a purchase, you can take your Habitat purchase (s) to any Argos store or Argos store within a Sainsbury's supermarket. Continue reading to see how Argos returns are handled. Information that you provide on this website when registering and/or placing orders must be accurate and complete. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. It may take up to 5 working days for your bank to process it into your account. Be patient but contact Argos if the refund does not hit. For FastTrack and Tu clothing orders the email/SMS is an acknowledgement of your order, and does not constitute acceptance. If Argos cant offer an exchange, they will do a refund for you instead. Can you return an online purchase to the store? Exchanges will depend on current stock levels. Argos Limited Avebury 489-499 Avebury Boulevard Milton Keynes Buckinghamshire MK9 2NW, Registered in England with Company Number 1081551 VAT Number 660 4548 36. It also applies to returns and exchanges. If it is a small item, you can also return it to a store at a convenient time for you and we can refund you immediately. Company No. Book and pay first, then take it to your nearest ParcelShop. Points will be awarded within 30 days of your first Direct Debit payment. Then they went back to Sainsburys, and bought the Viera! Touch device users, explore by touch or with swipe gestures. 9.20 Gift Cards or eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged Gift Cards and they will not be replaced. 5.3 Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. 12.7 If you do not spend the entire balance of an eGift Card in-store or online, the remaining balance will be available on the same eGift Card after each transaction. 8.6 Argos reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. If you paid by cash or gift card youll be refunded in store using the original payment method. You can either head to your nearest Argos store, or you can return it via post. Argos chat said they can't refund because of health and safety That might be a reasonable stance for them to take if you were just changing your mind, but if you're returning because faulty / not as described / not of satisfactory quality, then the fact you've opened and used it shouldn't be an issue. Your Nectar points can be spent in 500 points/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. You can also return items for an exchange instead of a refund. Nectar rewards are also subject to Argos' own Terms and Conditions. 12.2 Habitat.co.uk eGift Cards can be loaded with any amount from 1 to 500. In Wales from Monday 12 April, item(s) can be returned to any Argos store, in-line with our returns policy. If you don't have a printer at home, you can print your label at a ParcelShop with a Print In Parcelshop device. Switching Bank Accounts Everything You Need To Know. Total regarding Argos, with links go Argos.co.uk, store locator, the press company and all Argos' social media channels. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. If you still need to return a faulty item within the first 30 days, we will offer you an exchange, replacement or a refund.After this time and as long as the product is still within its warranty period, we will arrange a repair using one of our specialist repair agents or if this is not possible, exchange or replace your item. 11.9 Purchases made over the phone or via live chat are excluded. All Rights Reserved. Seems reasonable right? Argos has multiple ways that you can return your items. Scan this QR code to download the app now. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. 9.1 Gift Cards purchased in an Argos store must be activated before use, this will be done by the colleague at the till at the point of payment. All items must be sealed properly and have the original tags. this is one of the questions our readers ask a lot. In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line . Simply fill in the online returns form and youll be able to download a pre-paid postage label to make your return. Any had issues returning anything to Argos recently? Delivery & collection. You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the website to verify the balance. The short answer is no you cant return a used item to Argos unless it is faulty. The Habitat.co.uk eGift Card cannot currently be used in Habitat stores, or for Habitat branded product or any other product within Sainsburys stores or online at Sainsburys.co.uk. You can pay any remaining balance online with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). 11.17 The Nectar point collection programme is subject to the Nectar collector rules which are set out in the Nectar registration pack, brochure and online at www.nectar.com. If you're returning a DVD, music or software product, it must be unused and in its original sealed packaging. Please visit our store locator to find your nearest location. The TV was expensive and I think that after 6 months use, having broken down and become unrepairable, that a full refund is not unreasonable. 7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. Large items are items that require two or more people to handle the delivery. See nectar.com/brands/argos for latest details. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. No, all returns must be returned within 30 days of the date of purchase. So, double-check the regular return policy to make sure your Christmas item is covered. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. Youll need to take the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty) to any Argos store. Return to an Argos storeReturn to an Argos store in Sainsburys, Collection from Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn to Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn by postArrange return via Live Chat, Return to an Argos storeReturn to an Argos store in SainsburysReturn by post. 7637133. Minimise stress in the aftermath starting Christmas with our rundown von the Argos item policy. In Northern Ireland - from Friday 30 April, item(s) can be returned to any Argos store, in-line with our returns policy. For more information, please see our Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. 9.5 GBP Gift Cards or eGift Cards can be used in full or part payment for goods in any UK Argos store, online at argos.co.uk or online at Habitat.co.uk, including current promotional offers, at the prevailing prices listed. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. If you received your Argos order and were not satisfied you may be curious about how to return your items. 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. If you pay using a credit card, then you will get some protection (under Section 75) from faulty goods or fraud if the item costs anything between 100 and 30,000. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). Unless there is an extended return policy in place, you cannot return an item to Argos after 30 days. For all refunds, the refund will go straight to the original payment method. Exclusions apply. PayPal refunds can take up to 30 days. There are multiple ways to show proof of purchase. Easiest option is (assuming. In the event that we are unable to supply the goods, where we have made a mistake, or we have processed your order in breach of these terms and conditions, we will inform you of this as soon as possible. Large items are items that require two or more people to handle the delivery. Not to mention, knowing the regular return policy will help you out whenever you return items outside the holiday season. Refunds will be processed by the original payment method. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; Can I pay online using my Argos Business Account card. Any remaining balance will need to be paid in full. 8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: Use up and down arrows to review and enter to select. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. 4.8 Any sale of a product that includes alcohol is appropriated to the contract at: 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NW. Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. If you bought it online you have 14 days to return it even if it's not faulty. 12.9 Habitat.co.uk eGift Cards cannot be used for the purchase of other gift cards or vouchers. There are 1,500+ Lockers across the . You can use a kiosk receipt, confirmation email, e-receipt, or your order number. Most importantly, undergarments, pierced jewelry, and food cannot be returned unless they are faulty due to a manufacturing error. 11.13 Nectar Points cannot be collected on any element of a transaction which is paid for by redeeming points. 5.4 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. Please note that this email is not an order confirmation or order acceptance from Argos. a) to access information which you have no legitimate reason for accessing; Please be aware that the availability of products may vary. Argos is one of the UKs largest retailers, and offers a 30 day returns policy on most items. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. Argos, however, declares that Allum's warranty was a special 12-month guarantee issued by the store, rather than the manufacturer, to extend customers' statutory rights. Am I required to return all free items associated with my purchase to receive a full refund? 11.23 Goods, services and/or discounts are subject to availability and may change from time to time. Argos Returns/Refund policy query . The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. If you dont have access to one of these, Argos should still be able to assist you as long as you provide your credit card, bank statement, or the email address used to buy your item. Argos Return Opened Item Heres What You Should Know. 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below. Yes. In this case, you have a right to a full refund, as well as any associated delivery costs. 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). But its not what the law says they have to do. Well also provide some tips on how to make a return if youve opened the item. Argos Limited reserve the right to alter or terminate the Nectar points offer at any time without the need for prior notice. I brought a mirror on Saturday 651893514 collected on Sunday from Sainsburys Chertsey store when opened it was damaged returned it to Staines store on Monday ordered new one collected Tuesday and is damaged , I cant return until Friday because of work commitment, I wanted the store to be aware that I will be returning it again and I would like a refund. Registered in England and Wales. 11.26 Argos reserves the right to withdraw or amend the Nectar redemption process at any time and without notice. 1.8 We reserve the right to decline a new customer registration or order, including multiple registrations or orders, or suspend or terminate a customers account, order, or access to all or any part of the website at any time, at our sole discretion and without notice. This happened to me with their smart tv which I realised was too small after Id got it out of its packaging and turned it on, I was told yes you can exchange it by returning it to the store via online chat, as they didnt tell me the full returns policy, the guy in store gladly told me, its not in a resalable condition because I simple turned it on, so yes people make sure you read the returns policy as youll be stuck with a tv that you will end up probably not getting back the money you paid for it! You can pay any remaining balance with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). Argos.co.uk Returns and Refunds Look up your consumer rights. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. Youll need to spend your points in 500 point/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. Small items are items that were dropped off with only one person. Returns & Refunds | Go Argos Let's face it: buying the perfect gift is not an exact sciences. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. Subject to these terms and conditions you are authorised to view and download our website for your personal use only. This means that Argos returns are completely free, and you wont be charged to return your item. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. This 30-day return window applies to online and in-store sales. Exchanges will depend on the stock level. Almost every year, the holiday window is extended until the 25th of December and can be returned until January 24th. Use up and down arrows to review and enter to select. 6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors.
